Privacy Policy

01Introduction

Welcome to APMS (referred to as "we", "us" or "our"). This Privacy Policy describes how we collect, use, disclose, store, transfer, and protect personal information about individuals ("you", "your") who visit our website https://apms.ai/, use our services, engage with our offering, or otherwise provide personal information to us (together, the "Services"). By using our website or Services, you acknowledge that you accept the practices described herein. If you do not agree, please do not use or access our Services.

02Who we are

APMS AI Innovations Private Limited is a company organized under the laws of India.

Our registered address is: No. 5, 10th Cross, Wilson Garden, Bengaluru, Karnataka, India 560027.

Our website and Services deliver real-time production data and plant management system solutions for manufacturing and industrial IoT.

03Information we collect

We may collect the following categories of personal information:

• Registration and account information: when you register for our Services or website (e.g., name, email address, telephone number, company name, job title).
• Usage and machine-related data: since our Services involve connection to machines, devices and industrial systems, we may collect machine-generated data, logs, IP addresses, device identifiers, usage timestamps and audit logs.
• Website and online behaviour information: information your browser or our site automatically captures when you visit (e.g., IP address, browser type, pages visited, referral source, cookies, analytics).
• Support or customer-service communications: any information you provide when requesting support, reporting issues, or interacting with us.
• Other information you provide: e.g., when you contact us, fill out a form, subscribe to newsletters, or otherwise interact with us.

04How we collect information

We collect information in the following ways:

• Directly: when you provide it to us (e.g., registering, contacting us).
• Automatically: via our website and Services (cookies, web beacons, server logs, analytics).
• From third parties: we may supplement or verify information from publicly-available sources or other trusted partners.

05Purpose and legal basis for processing

We use the collected personal information for the following purposes:

• To provide, operate, maintain and improve our Services and website.
• To manage your registration, account, billing, and support.
• To communicate with you (e.g., service updates, newsletters, marketing, subject to your preferences).
• To detect, prevent and respond to fraud, misuse, or security issues.
• To comply with legal obligations or protect our rights and the rights of others.

Where applicable, we rely on legal bases such as your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests (provided your rights and freedoms are not overridden).

06Disclosure of personal information

We may disclose your personal information as follows:

• To our service providers, subcontractors or third-party vendors who assist in the delivery of the Services (under contract and confidentiality obligations).
• To our affiliates or business partners (where necessary and with your consent if required).
• In connection with a merger, acquisition, or sale of assets.
• Where required by law, regulation, legal process, or government request.
• To enforce our Terms of Service or other agreements, or to protect our rights, property or the safety of our users.

07Transfer of data and international transfers

Your personal information may be transferred to and processed in countries other than your country of residence (for example where our servers or service providers are located). By using our Services you consent to such transfers. Where required by applicable law, we will ensure appropriate safeguards (e.g., standard contractual clauses) are in place.

08Retention of personal information

We will retain your personal information for as long as necessary for the purposes listed in this Policy unless a longer retention period is required or permitted by law. When no longer needed, we will securely delete or anonymise the information.

09Cookies and similar tracking technologies

We and our service providers use cookies, web beacons, tracking pixels, and similar technologies to collect information about your interaction with our website and Services (e.g., for analytics, performance monitoring, personalisation, marketing).

You may configure your browser to refuse cookies or alert you when cookies are being sent; however, this may impact your ability to use certain features of our site.

10Your rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: request a copy of the information we hold about you.
• Correction or rectification: request correction of inaccurate or incomplete data.
• Erasure ("right to be forgotten"): under certain conditions.
• Restriction of processing: request that we limit processing of your data in certain circumstances.
• Data portability: obtain your data for transfer to another controller in a commonly-used format.
• Objection: object to processing of your personal data (e.g., for direct marketing or based on legitimate interests).
• Withdraw consent: where processing is based on your consent, you may withdraw it (without affecting processing prior to withdrawal).

Where applicable, you also have the right to lodge a complaint with your local data protection authority.